Privacy Policy

This Privacy Policy is subject to and complies with Law Number 27 of 2022 concerning Personal Data Protection, this Privacy Policy is the policy of our group of logistics management companies, including PT Serasi Autoraya Logistics Indonesia, PT Harmoni Mitra Utama, PT Serasi Shipping Indonesia, PT Toyofuji Serasi Indonesia, and PT Toyofuji Logistics Indonesia (“SERASELOG GROUP”), to protect the personal data (“Personal Data”) of users (“You”) and we will explain transparently how and why we collect, use, and disclose and protect your Personal Data.

This Privacy Policy is part of the terms and conditions on the SERA SELOG GROUP platform (“SELOG GROUPRA Platform”). You declare that you have read and understood this Privacy Policy, including that you also give your consent to SELOG GROUPRA to collect, use and disclose, and protect your Personal Data in accordance with this Privacy Policy.

The Personal Data we collect is information about employees, potential employees (e.g. prospective employees, job applicants), customers, vendors, customer and vendor representatives, investors/shareholders, other stakeholders and users of the SELOG GROUPRA Platform.

We need to inform you not to provide information about other parties, unless you are authorized or authorized to do so and have received consent to use, disclose and transfer all such information in accordance with this Privacy Policy. By submitting information about another party, you represent and warrant that you have been authorized or authorized to do so and that you have received authorization or power from that person to provide the information. If you or the person you provide the information to is a resident/citizen of a Non-EU country, then the person you provide the information to has given consent to all information being collected, used and disclosed in accordance with this Privacy Policy.

To the extent permitted by applicable laws and regulations, we may request and collect Personal Data including, but not limited to, contact information (such as name, address, telephone number and e-mail address), information related to business activities, photos, videos, and identification documents (e.g. KTP).

Special Data/Sensitive Data:

We may collect certain Personal Data, such as information about your race, religion, finances or health, which is categorized as special information or sensitive personal data as defined by applicable laws and regulations (“Sensitive Personal Data”).

We need to emphasize that we will only use such Sensitive Personal Data for our administrative purposes and with your consent as defined by applicable laws and regulations.

We generally collect your Personal Data directly from you (unless you have given us your consent to obtain your Personal Data from a third party). We collect Personal Data that you provide through your use of the website, social media, during phone calls with our representatives, when we provide and administer services to you, and on forms or other correspondence that you complete.

Where we receive Personal Data about you that we did not request, and is not relevant to the processing activity in question, we will permanently delete or anonymize that data, unless otherwise required by law.

We use your Personal Data for the following purposes:

Human resource management (e.g. to identify potential candidates, recruit and develop employees, etc.).

Administration (e.g. employee administration, managing shareholder registers, etc.).

Communications (e.g. investors/shareholders, customers and potential customers, other stakeholders, etc.).

Understanding communication preferences (e.g. our approach to customer engagement, we use methods designed to gain insight into communication preferences. By understanding these preferences, we aim to ensure our interactions and responses are tailored to suit our customers and potential customers in a way that fosters clear, effective and mutually beneficial communication).

Provision of our services (e.g. to facilitate transactions, analyze and optimize operations, promote our offerings, handle complaints, manage contractual relationships, etc.).

Procurement of services and goods (e.g. to facilitate transactions, analyze markets, analyze and optimize our supply chain, manage contractual relationships, etc.).

Monitoring the use of the SELOG GROUPRA system and Platform (e.g. to ensure compliance and security of use, to analyze and personalize user experience, etc.).

The processing of your Personal Data for the purposes as mentioned above is based on our interests, including but not limited to, to attract, select, and manage the workforce; provide relevant and credible communications and develop our business. We may also process your Personal Data to meet applicable regulatory requirements. In certain circumstances, we may also process Personal Data based on your consent.

In connection with the above purposes, you have the right to withdraw your consent at any time by contacting us in accordance with the procedures in Contact Us as stated in this Privacy Policy. We reserve the right to withhold information or services if we cannot identify you based on the Personal Data you provide. Therefore, despite your right not to provide your Personal Data, this may limit us from assisting you or fulfilling your requests.